Privacy Policy
CyberMark is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have about how your data is handled.
Information We Collect
CyberMark collects information you provide directly, such as when you fill out a contact form, request a demo, or engage with our client portal. This may include your name, email address, phone number, company name, and details about your business. We also collect information automatically when you visit our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs through standard analytics tools such as Google Analytics. If you are a client, we may also process business data you share with us to deliver contracted services, including advertising account credentials, customer lists, and location data.
How We Use Your Information
We use the information we collect to respond to inquiries and fulfill service requests, deliver and improve our digital marketing services, send relevant communications including service updates and marketing content (you may opt out at any time), analyze website usage to improve user experience and content, comply with legal obligations, and prevent fraud and ensure platform security. We do not sell your personal information to third parties. We may share information with trusted service providers who assist in operating our business, subject to confidentiality agreements, and as required by law or to protect our legal rights.
Data Retention, Security, and Your Rights
CyberMark retains personal information for as long as necessary to fulfill the purposes outlined in this policy and as required by applicable law. We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. If you are a resident of California or certain other states, you may have rights under applicable privacy laws including the right to access, correct, or delete your personal data. To exercise these rights or to submit a privacy-related inquiry, please contact us through our website. We will respond within 30 days of receiving a verifiable request.
- Does CyberMark use cookies?
- Yes. Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and understand how visitors interact with our site. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of some features on our site. We use both first-party cookies and third-party cookies from providers such as Google Analytics.
- How can I request deletion of my personal data?
- You can request deletion of your personal data by contacting us through the contact form on our website or by emailing our privacy team. Please include your name, email address, and a description of the data you wish to have deleted. We will verify your identity before processing the request and will respond within 30 days. Note that certain data may be retained as required by law or for legitimate business purposes such as fraud prevention.